Category Archives: the social media badass

Great Tips Business Travelers

Even though I took American Airlines to task in my last post (read it here) I still have to travel for business.  In my role at the Big Fat Mouth, the social media agency, I usually travel a week or … Continue reading

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American Airlines Sucks

When was is that the Airlines in this country decided that the customer was the least important part of the equation?  It is just mind blowing how inconvenient air travel has become in the past few years.  Not only has … Continue reading

Posted in air travel, American Airlines, customer service, social media 101, the social media badass, Travel | Tagged , , , , | 7 Comments

Where The Hell Are You Going?

This is the time of year when everyone seems to be heading to someone’s house for the Holidays.  If everyone is going somewhere else, then why are there still so many people here? If you want to know where they … Continue reading

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Does Your Facebook Page Make The Wrong First Impression?

If you are trying to create a positive image for your brand or service, it is important to greet your guests with a big smile and a handshake. Well, that does not change if you are trying to create that … Continue reading

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Is Your Facebook Tab Sagging in the Middle?

Have you ever had a slice of Pizza with just way too many toppings?  You know the kind that sounds really good when you are ordering it…the one that satisfies your salty, sweet, spicy and other taste desires?  You can’t … Continue reading

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Badass Social Media Growth Infographic

Check out this Badass Social media Infographic  

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You Need To Light A Fire Under Someone’s Ass!

It is crazy to think that there are about 750 million people on Facebook right now and a shocking number of them log in every single day. It blows my mind when I hear brand people say that they are … Continue reading

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