Monthly Archives: January 2012

Great Tips Business Travelers

Even though I took American Airlines to task in my last post (read it here) I still have to travel for business.  In my role at the Big Fat Mouth, the social media agency, I usually travel a week or … Continue reading

Posted in air travel, social media 101, social media agency, The Big Fat Mouth, the social media badass, Travel | Tagged , , , , , , , | Leave a comment

American Airlines Sucks

When was is that the Airlines in this country decided that the customer was the least important part of the equation?  It is just mind blowing how inconvenient air travel has become in the past few years.  Not only has … Continue reading

Posted in air travel, American Airlines, customer service, social media 101, the social media badass, Travel | Tagged , , , , | 7 Comments